FAQ

How Do I Place An Order?

Click on the add to cart button right underneath the item.

 

Payments can be made through PayPal.  If you do not use PayPal please contact us and we will arrange another form of payment.

 

All about exchanges

We hope you love your new Jewellery.  However, if you do not, we will honour a refund for up to 15 days - or offer to exchange the item for up to 30 days.

Items sent back need to be in re-sale condition (no damage).

 

All about Shipping:

Free shipping in Canada starts at $100!  Standard shipping

 

in Canada is $10.00.  Expedited shipping will be an

additional charge.

We ship globally!  Standard shipping is $15, extra shipping  charges will be applied in an separate invoice for anything other than standard shipping.

Your package will be tracked.  We use Canada Post or UPS.

 

 

 

 

Privacy Policy:

LAST UPDATE OF THIS PRIVACY POLICY - May 20, 2020.

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to SunLine Metalz and sets out our policy on the gathering and use of information on this site and our other sites (collectively "Sites"). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.

 

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